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Shipping

Shipping 

 

 

Our goal is to offer you the best shipping options, no matter where you live. We deliver to many customers across the world and ensure that we provide the very highest levels of responsiveness to you at all times. 

 

All products will be processed within 1-2 business days of the purchase. Please allow 1 week for USA delivery. The cost of shipping varies depending on size, weight and quantity of your order. With respect to international shipping, we do offer this service at a higher shipping rate. 


British customers and customers outside the United States may pay import fees if UPS Worldwide Saver shipping is selected or sometimes also through UPS or DHL. 


Our return and exchanges policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

For returned products that qualify, we do not refund shipping costs. 

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It may take some time before your refund is officially posted.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...

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